Thursday, March 22, 2012

Professor Jamie's Virtual Lecture

3 different communication theories

Shannon Weaver, 1947
·      First model – still used today although was/is not the most effective
·      How the telephone mediates a message
·      3 levels of noise
o   Technical level
§  “How accurate it is”
·      Low resolution, illegible typography, poor craftsmanship, no typographic hierarchy
o   Semantic noise
§  “How much of the message can be lost and still retain its meaning”
·      Can you still read the message if some letters are dropped
o   Effectiveness
§  “Does it stand out in the noise of the visual landscape? Is it effective?”
·      Use of good redundancy to reinforce the message + make it more memorable
o   Rhetorical devices
·      Problems with model
o   Human communication is over simplified
o   Only shows person to person communication, no more than 2 people
o   No account for feedback from the viewer/audience
o   Does not take into affect outside noise

Berlo’s Model, 1960
·      Updated Shannon-Weaver Model for Broad Television
·      Worked on a dual relationship broadcaster and receiver
·      Added psycho-cognitive linguistic issues that impacted the encoding and decoding
o   Communication skills, attitude, knowledge level, cultural/social system raised in
o   Communication skills encoded: speak, write, think, design
o   Communication skills decoded:  listen, read, reason, view, interact
o   Cultural choice of channels
o   Social or work dialect: differences based on who we’re with or where we are
o   “The medium is the message”
§  The channel that the message comes through really impacts the message and how we receive it
o   In design, messages always have the option of being obscured
§  Craft, color, style choices, ambiguous choices
o   As a designer we need to choose what channel we use
§  May be based on client budget, availability, ability to pay
·      Berlo states that there are levels that can contribute to breakdown in communication
o   Can be the viewers+broadcasters language, attitude
·      Problems with this Model
o   Not accounting for feedback from audience
o   Not accounting for environment of the audience
o   Not accounting for noise

Emmert Donaghy Model, 1981
·      Most recent model of communication
·      Can be related to visual communication
·      Priorities context and allows feedback
·      Receivers are now called communicators!
o   Both are sends and receivers
·      Message can be affected by
o   Perception, motivation and reasoning
·      Noise can be the misunderstanding of cultural references as well as technical
·      Model predates the current design culture
o   But references the current culture through the various ways of communication
·      Feedback is sales figures, votes, physical or verbal feedback
o   Allows the communicator the ability to modify the structure to be more effective
o   Can test via focus groups, critique, beta groups
·      Problems – still only person to person model
o   Not addressing complexity of models today
o   Doesn’t show evolving message overtime

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